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Privacy Policy

Welcome to All in!
     Thank you for your trust and choice of All in . This Privacy Policy complies with the relevant laws and regulations of the United Kingdom. We strongly recommend that you (hereinafter referred to as the “User”) read all the terms of this Policy carefully, especially those involving your key rights and interests, disclaimers, applicable legal disputes and resolution mechanisms. Your use of All in services shall constitute your agreement to abide by the following terms and conditions of this Privacy Policy.
We respect and protect the privacy of all Internet users. We will use and disclose your personal information in accordance with this Privacy Policy to provide more accurate and personalized services. At the same time, we will handle such information with a rigorous and responsible attitude. Unless otherwise stipulated in this Privacy Policy, we will not disclose such information to the public or any third party without your consent. You agree and acknowledge that we reserve the right to modify this Privacy Policy at any time at our sole discretion. Your acceptance of this Privacy Policy is an integral part of the All in User Agreement. Your agreement to our User Agreement shall be deemed as your agreement to abide by this Privacy Policy.

1. Definitions

     The terms listed below have the same meanings and interpretations as those appearing on the All in website:
  • Account: Refers to the account legally registered by the User through the All in  APP.
  • UK: Abbreviation for the United Kingdom of Great Britain and Northern Ireland, including Hong Kong, Macau and Taiwan.
  • Cookie: A small text file placed on your computer, mobile device or any other device, which contains detailed browsing history and other information about you on the website.
  • Device: Mobile phones, computers or other devices used to access All in .
  • User Information: Information required for registering on All in  browsing the All in  website or using All in  services, as well as data generated in the process.
  • Usage Data: Data automatically collected when browsing the website or generated when using the services.
  • Service Pillars: Third-party companies or individuals that provide services on behalf of All in Company.
  • Third-Party Service Providers: Natural persons, legal persons or unincorporated organizations that provide services, software or sell goods other than All in Company.
  • Partners: Carriers (e.g., DHL), third-party payment processors (PayPal, Stripe and Payoneer), Shopify, WooCommerce, Shipstation, Shopmaster, Lazada, Shopee.
  • Necessary Information: Certain information that we need you to provide to render services to you. If you choose not to provide it, we will not be able to provide you with the due services.
  • Non-Necessary Information: Information that you choose to provide to us. You may choose not to provide such information, which will not affect the services we provide to you.

2. Legal Statement

     You confirm that the personal information you provide to All in  or collected by All in with your authorization must be true, correct, complete and valid, and you shall update it in a timely manner when any change occurs to such information. You acknowledge that All in has the right to verify the authenticity of your personal information through credit institutions or associated bank accounts. You shall bear the relevant liabilities and consequences arising from the provision of false, incorrect or incomplete personal information, and agree that All in has the right to stop providing services to you in such cases.
Unless otherwise stipulated, all products, technologies, programs, software and data of All in, as well as information involving All in relevant intellectual property rights, are the property of All in and its affiliated companies. Without the authorization of All in, no one may monitor, copy, disseminate, display or download the above-mentioned property through robots or web crawlers for their own or any other individual’s or unauthorized use.
You shall be responsible for all content you upload, including but not limited to comments, second-hand items, text, pictures, videos, etc. All in provision of such content sharing does not mean that All in agrees with the content or has verified its authenticity.

3. What Information Does All in Collect?

3.1 Necessary Information

     To use our services, you need to provide certain information. If you accept our services, we will need to obtain the following 9 types of basic information provided by you or collected with your authorization:
  • Identity information, such as your name, address and phone number.
  • Payment information.
  • Your location information.
  • Name, address and phone number listed in your address details.
  • Messages or emails you send to us.
  • Personal descriptions and photos in your personal profile.
  • Identity information and documents, including social security number and driver’s license number.
  • Corporate and financial information.
  • Device log files and configurations, including Wi-Fi credentials.

3.2 Non-Necessary Information

     Including information provided by you, information you choose not to provide, information automatically collected from other sources, etc. Such information is not mandatory, but helps us improve our services and develop products. Your choice not to provide such information will not affect the basic services we provide to you.

3.2.1 Information Provided by You

     We receive and store any information you provide in connection with the All in services, including information required during registration (excluding company names and relevant business registration information required to be disclosed by applicable laws):
  • Identity information, such as your name, address and phone number.
  • Payment information.
  • Your location information.
  • Name, address and phone number listed in your address details.

3.2.2 Information You May Choose Not to Provide

  1. Messages or emails you send to us.
  2. Personal descriptions and photos in your personal profile.
  3. Identity information and documents, including social security number and driver’s license number.
  4. Corporate and financial information.
  5. Device log files and configurations, including Wi-Fi credentials.
     You may choose not to provide such information, but you may not be able to use some functions of the All in services as a result.

3.2.3 Automatically Collected Information

     We automatically collect and store certain information about your use of the All in services, including information about your interaction with the content and services provided by the All in services. When you use our services or visit our website, we automatically collect information from your device, including but not limited to: your IP address, browser type, language preferences, access date and time, device type, network, web page requests, email address and password, device location, and content interaction information (e.g., download and network details including your Internet service provider information), device metrics (device usage, application usage, data, and any errors or connection failure events), All in service metrics (e.g., occurrence of technical errors, your setting content and backup information), device location, version and time zone settings where the application is running, as well as purchase and usage history.

3.2.4 Information From Other Sources

     We may collect your personal information from business partners when necessary. We may receive the following information:
  • We will obtain updated shipping and address information from carriers or other third parties to correct our records and improve the goods for your next order.
  • We will collect account information, purchase or redemption information, and page browsing information from certain merchants with whom we have co-branded business or for whom we provide technical, fulfillment, advertising or other services.
  • Search results and links related to your interaction with products and services provided by our subsidiaries (including paid listings).

4. How Does All in Use Your Personal Information?

4.1 Use of Basic Information

  • Products and Other Services: We use such information to process orders, deliver products, provide services, process payments, and communicate with you regarding orders, products, services and promotional offers.
  • Voice, Image and Camera Services: When you use our voice, image and camera services, we will use your voice input, images, videos and other personal information to respond to your requests and provide you with the required services.
  • Legal Obligations: In certain cases, we collect and use such information to comply with legal requirements. We collect users’ business premises and bank account information for identity verification and other purposes.
  • Communication: We use such information to communicate with you about All in service information through various channels (e.g., phone, email, chat).

4.2 Use of Non-Necessary Information

  • Product and Service Improvement: We use such information to develop and improve our services, including troubleshooting, performance analysis, bug fixes, and enhancing the usability and effectiveness of the All in services.
  • Recommendations and Personalization: We use such information to recommend features, products and services that may be of interest to you based on your preferences, and to personalize your experience of using the All in services.
  • Fraud Risk Prevention and Credit Risk Assessment: We use personal information to protect the interests of users, All in and other parties. We may also use such information to assess credit through scoring.

5. How Does All in Process, Share, Transfer and Disclose Your Personal Information?

     User information is an important part of our business, and we will not sell or disclose user information to others, except in the following cases:

5.1 Information Sharing

     We will share information with specific partners of All in service operation or participating inAll in operation to ensure the confidentiality of user information. We may also disclose user information in accordance with legal requirements to enforce the User Agreement and protect the rights and property of All in, our users or others. We may provide non-personal user information to other third parties for marketing, advertising or other purposes.

5.2 User Information Transfer

  1. With your explicit consent, we will transfer user information to others.
  2. When user information is involved as a business asset in a merger, acquisition or bankruptcy, we will transfer the user information, and the new company or organization holding the information will continue to be bound by this Privacy Policy. Otherwise, we will need to obtain your consent.

5.3 Disclosure of User Information

     We will disclose user information with your explicit consent or in accordance with applicable laws, legal procedures, legal authorities and enforceable government requirements.

5.4 Protection of Rights and Interests

     We will disclose user information when appropriate to comply with the law, enforce our User Agreement or protect the rights and property of All in, our users or others. We may exchange information with other companies and organizations to prevent fraud and reduce credit risks.
Except as stipulated above, you will be notified when user information may be shared with third parties, and you may choose not to share such information.

6. Cookies

     We use Cookies, pixels and other technologies (collectively referred to as “Cookies”) to identify your browser or device and understand your interests through basic functions and services for other purposes, including:
  1. Identifying your identity when you log in to use our services; providing you with product recommendations, personalized content and other customized functions and services.
  2. Recording your specified preferences.
     We respect your preferences, such as whether you see ads based on your interests. You can set your preferences through “My Account”. After that, All in will track the items in your shopping cart, conduct research and diagnosis to improve the content, products and services of All in. We will place content (e.g., ads) related to your interests on the All in website and third-party websites, which helps us segment and analyze the performance of the services.
All in enables users to use some important Cookie-based functions. For example, if you block or reject our Cookies, you will not be able to add items to the shopping cart, make payments, or use any All in products and services that require login. Approved third parties may also set Cookies when interacting with your All in services, including search engines, measurement and analysis services, social media networks and advertising companies. Third-party Cookies are used to provide content (including ads related to your interests), measure advertising effectiveness quickly, and perform services on behalf of All in.
     You can manage browser Cookies through browser settings. The “Help” function of most browsers will tell you how to block the browser from accepting new Cookies, how to receive notifications when new Cookies are received, how to block Cookies and the expiration time of Cookies. If you block all Cookies on your browser, neither we nor third parties will transmit Cookies to your browser. However, you may need to manually adjust some preferences every time you visit the website, and some functions and services may not work properly. ALLin Drop will not use Cookies for any other purposes not mentioned in this Privacy Policy.

7. How Does All in Protect User Information?

     We always put your security and privacy first when designing our systems. We adopt encryption protocols and software to strive to protect the security of your personal information during transmission. User information is an important part of our business, and we will never sell or disclose user information.
     We will take all possible measures to ensure that no irrelevant personal information is collected. We will only retain your personal data for the period necessary for the purposes stipulated in this Privacy Policy, unless it is necessary to extend the storage period or to fulfill any legal obligations we assume.
     We comply with the Payment Card Industry Data Security Standard (PCI DSS) when processing credit card data. We take physical, electronic and procedural security measures to protect the collection, storage and disclosure of customers’ personal information. In accordance with our security procedures, we may sometimes require you to provide identity verification when disclosing your personal information to you. Your device is equipped with security functions to prevent unauthorized access and data loss by us. You can control and configure these functions in advance as needed.
     You are responsible for protecting your password and preventing unauthorized access to your computer, device and applications. Be sure to log out after using a shared computer. Please keep your username and password in a safe place. All in encrypts your other passwords and takes security measures to ensure that information is not lost, stolen or tampered with.
     Despite the above security measures we have taken, please understand that there is no “perfect security measure” in the information network. When conducting transactions on the All in platform, you will first disclose your personal information (such as contact information or physical address) to the counterparty or potential counterparty. Please properly protect your personal information and do not provide it to others unless necessary. If you find that your personal information has been leaked, especially your username and password, please contact us immediately so that we can take corresponding measures.
     We will take all possible measures to ensure that no irrelevant personal information is collected. However, please note that despite our best efforts, there is no perfect security measure in the information technology field. We will be liable for any unauthorized access, disclosure, alteration or data damage caused by our improper maintenance or device malfunction that harms your legitimate rights and interests. If your information is leaked due to force majeure, All in will take all emergency measures to prevent or reduce risks, but we will not be liable for your losses in such cases.
In the event of any security breach involving your personal data, we will promptly notify you of the general situation and possible impact of the incident, the measures we have taken or will take, suggestions for preventing or reducing risks, early warning measures, etc. We will notify you of all security breaches through email, mail, phone, proactive notification and other methods, and use a reasonable and effective publication method if we cannot notify the user.
     At the same time, we will report the handling of the security breach to the regulatory authority as required.

8. Can Children Use All in Services?

     Our website and services are only available to adults (referring to citizens who have reached the age of 18, or citizens who have reached the age of 16 but not 18 and take labor income as their main source of living; the provisions of the government may vary in different countries or regions). Parents or guardians shall not consent to the opening of accounts for minors. All in does not sell products to children. Children’s products we sell are purchased by children’s solution providers. We only collect children’s personal information with the consent of their parents or guardians. Such information will only be used or disclosed to the extent permitted by applicable laws, and with the explicit consent of the children’s parents or guardians, or for the protection of children’s interests.
Once we find that children’s personal information has been collected without the consent of their parents or guardians, we will delete the relevant data.

9. Modifications

     If you choose to use the All in  services, any dispute regarding your use of the services or privacy shall be governed by this Privacy Policy. If you have any questions about All in Privacy Policy, please contact us with a specific description. We will make every effort to reply. Our business is constantly changing, and our Privacy Policy will be updated accordingly. It is your responsibility to visit our website from time to time to learn about the latest changes. Unless otherwise stated, our current Privacy Policy applies to all information we hold about you and your account. We keep our promise that we will not make appropriate changes to our policies and practices without your consent, thereby reducing the protection of user information collected in the past.

10. How to Contact Us?

     If you have any questions, comments or suggestions, please contact us through All in official channels.
We will reply within a reasonable time.
     If you are not satisfied with our reply, especially when your legitimate rights and interests are damaged due to our processing of your personal information, you can contact our customer support department to resolve the issue through friendly negotiation, and you reserve the right to file a lawsuit with the court having jurisdiction over All in business location in the United Kingdom (Manhattan).
Note: This Privacy Policy is for reference only. For specific business needs, it is recommended to consult a professional lawyer to ensure compliance with local laws and regulations.